This website is owned and operated by NIWAKA Corporation ("NIWAKA"), a corporation located in Kyoto, Japan, and organized under the laws of Japan. NIWAKA takes the privacy of its customers seriously and has established this Privacy Statement to make clear what personal information we collect from you when you use this website and how we use that information.
If we make any changes with respect to the information we collect or how we use that information, we will update this page. Therefore, please feel free to check this page from time to time to ensure you are aware of any changes.
This Privacy Statement is effective from November 1, 2020.
1. Personal Information
Unless you contact us via the “Contact Us” page, we do not collect any personally identifiable information from users of this website. In other words, when you browse or view the information on this website, we do not collect any information about you.
When using this website, note that, Shopify (the company we use to operate our online shopping platform) and other services we use with respect to the website may collect from you and store your name, email address, mailing address, telephone number, and other information. These companies may provide us access to that information for purposes of order processing.
We also use Google Analytics to assess the user traffic of this website. Although Google may collect personally identifiable information from you, we do not receive any such information from Google or from any other party. We receive only generalized information from Google that helps us understand the kinds of users who visit this website. To learn more about what information Google Analytics may collect and store about you, please contact Google.
In addition, the third-party payment companies we use for this site, such as PayPal and Shopify Payments, may collect personal information from you, such as your name, email address, mailing address, telephone number, birthdate, social security number, credit card information, and other personally identifiable information.
It is also possible that, as a result of your use of this website, third-party marketing companies may have access to personally identifiable information about you, such as your browser settings, IP address, mobile carrier information, and date and time you accessed the website.
In the event of your purchase, information you submit will be used for purposes of completing and delivering your order or otherwise communicating with you regarding your order. Such communication includes but is not limited to providing after-sales service information and responding to your inquiries about the products purchased.
In addition, we may use the information relating to your purchase to：
- provide you with information regarding our products, services, websites and other similar information that may be of interest to you;
- invite you to participate in special events, contests, sweepstakes, and programs;
- send you questionnaires related to the products purchased or services used;
- manage your accounts and records on our website;
- make announcements about special occasions (for example, birthdays, anniversaries, holidays, etc.).
We may use the information relating to your questionnaire responses to develop new products and services, improve our services and the functionality of our website, and plan our marketing strategy.
Any personally identifiable information sent via the “Contact Us” page will only be used for corresponding with you or otherwise responding to your inquiries (please note, however, that it may be necessary to provide your information to associated companies for such purposes).
We will not make any other use of any such information without your permission.
- Record your session information; and
- Record information on the web pages you select to view.
4. Data Retention
With respect to the information we collect from you, as described above, we will retain that data until you ask us to delete it.
5. Note Regarding Minors and Children
No part of this website is directed towards children under age 13 and we will not knowingly collect personal information from any child under age 13. If you are under the age of 13, you are not permitted to make any purchases through this website and you are not permitted to use the "Contact Us" page of this website to send us any personal information. Should we discover or be informed that we have received through this website personal information relating to a person under the age of 13, we will delete such information from our records.
6. Your Rights
For any requests relating to your personal information, please contact us via the "Contact Us" page.