Using several cards to pay for one order is not possible through the NIWAKA Online Store. Should you wish to use more than one card, please let us know via the Contact Us page.

No, installment payments are not possible. You can only choose a one-time payment.

Unfortunately, loans or other financial services are not available at this time.

A card security code (also called a card verification value, card identification number, or card validation code) is a number you enter to confirm that the person placing the order is the cardholder. Normally, the security code is printed on the debit or credit card itself. Please see the Payment Methods page for more details.

Unfortunately, we do not issue receipts. However, an Order Summary will be enclosed with your order. In addition, the same information will be included in the email informing you that your jewelry has been shipped. If you do not wish for the Order Summary to be enclosed, please let us know in advance via the Contact Us page.

Your order will have no additional fees (duties, sales taxes, etc.) added to the product price. Items purchased through the NIWAKA Online Store are considered to have been sold in Japan; therefore, US sales taxes are not applied. At the same time, customers in the US are exempt from Japan's consumption tax.

All customs duties associated with your purchase are included in the purchase price.